Gaya APA
JESTON, J., NELIS, J. (2008).
Management by Process: A Roadmap to Sustainable Business Process Management .
Hungary:
Elsevier.
Gaya MLA
JESTON, John., NELIS, Johan.
"Management by Process: A Roadmap to Sustainable Business Process Management".
Hungary:
Elsevier,
2008.
Text.